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The full sample Playbook: one client, one month, five views

Open each tab. Behind it: nine sources read together, 6 findings, 15 actions and 4 content briefs. Your team gets this depth for every account, every month. The figures are sample data.

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Sample client This month's data, next month's plan

The Brief

Written for you, the owner. Where the account stands, what is not working, what is, the decisions waiting on you, and what to say on the client call.

At risk Health 4.1 / 10

The account is buying and earning attention it cannot yet measure or convert. Fix measurement in week 1, cut waste in weeks 1 and 2, then scale what the numbers support.

Concerns

4, largest first
  1. Google Ads returned 2 calls on $3,460. $1,730 each, and no form lead can be seen at all. Confirmed
  2. $1,317 went where it could not convert. $412 on irrelevant terms and $905 on one broad-match ad group with 0 conversions. Confirmed
  3. Form events overstate leads nearly 15 to 1. 132 form events against 9 confirmed leads. Confirmed
  4. The new traffic has nowhere to go. 694 new sessions landed on two posts with no contact link. Confirmed

What no single tool shows

6 findings, each from two sources read together
  1. GA4 + Search Console
    The traffic jump is not buyers. 71% of the new sessions landed on two blog posts with no contact link. In GA4 alone, sessions up 84% reads as a win.
  2. Google Ads + GA4
    The ads are not failing. The tracking is. The main ad landing page took 340 sessions and logged zero form events, so only calls count as conversions.
  3. Business Profile + lead count
    The best lead source gets no hours. Profile calls rose from 10 to 14 after one small job, while $3,460 went to ads nobody can judge.
  4. Meta Ads + GA4
    Meta is paid for clicks, and cannot see a lead. 212 clicks at $3.02 and 0 tracked leads. The pixel records page views only.
  5. Instagram and Facebook + GA4
    Social posts send nobody to the site. 16 posts reached 1,240 accounts and produced 6 clicks. None carried a link to a service page.
  6. AI answers + site crawl
    AI assistants rarely name the firm. Named in 4 of 20 test questions. No page has author or business markup, and service pages open with slogans.

Decisions waiting on you

  1. You, as agency lead
    Approve holding Google Ads spend flat until form tracking passes testing.
  2. Client, via the account manager
    Send this month's intake and call log before week 2.

Wins

3
  1. Business Profile demand rose at no media cost. Calls 10 to 14, views 510 to 1,480. Confirmed
  2. Search clicks rose 61% to 1,310. Two posts reached page one. Confirmed
  3. Confirmed leads rose from 7 to 9. An early signal on small numbers. Likely

Channel scores

Health 4.1 / 10
  • Website and tracking2 / 10
  • Google Ads3 / 10
  • Meta Ads5 / 10
  • SEO6 / 10
  • Business Profile7 / 10
  • Instagram and Facebook4 / 10
  • AI search readiness3 / 10

On the client call

  • Lead with. Business Profile calls rose from 10 to 14, and profile views nearly tripled to 1,480.
  • Be straight about. The ad landing page records no form submissions, so $3,460 of Google Ads shows only 2 calls. Tracking is fixed in week 1.
  • Ask for. This month's intake and call log, and the customer list for review requests.

Every account on one page, worst first

This is your view as the owner. Open it before the week starts and you see which client is slipping, which one has room to grow, and the decisions waiting on you.

Agency portfolio

5 accounts: 1 at risk, 3 on watch, 1 on track
StatusAccountHealthThis monthLeadsPlan
At riskInjury law firm4.1 / 10Traffic nearly doubled, but confirmed leads moved only from 7 to 9. Fix tracking before any spend increase.9 from 715 actions
WatchFamily dentist4.8 / 10Leads fell while ad spend held. Two campaigns carry the drop.15 from 219 actions
WatchRoofing contractor5.4 / 10Leads rose on flat traffic. Broken pages limit the next gain.24 from 208 actions
WatchEstate planning firm6.2 / 10Traffic steady. Form tracking is back, so next month can be judged.11 from 107 actions
On trackOrthodontist7.6 / 10Leads doubled on search demand. Room to scale the campaign that earned them.38 from 196 actions

Decisions waiting on you

2 this month
  1. Injury law firm
    Approve holding Google Ads spend flat until form tracking passes testing.
  2. Orthodontist
    Approve moving $400 a month from Meta to the Search campaign that doubled leads.

The other three accounts list no decisions this month.

Sample data: five invented accounts. Included in every plan.

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